Suborn C4

1. About Prescription and Lenses

How do I send you my graduation certificate?

You just have to go into Buy and select the option of Get your glasses prescribed. During the process, you can manually enter your prescription and also attach a PDF of your prescription. This file helps our optician verify that everything is correct.
If you prefer, you can also send it by email to info@ravaleyewear.com along with the PDF of your prescription from the optician or ophthalmologist.

In any case, when we receive your order, our optician will contact you to review all the details and ensure that the glasses are manufactured perfectly.

Will my lenses be of good quality? What type of lenses do you use?

Yes, absolutely. We work exclusively with Carl Zeiss Vision lenses, manufactured in Germany. Why Zeiss?Because we only want the best for you:

• Premium high-precision optics.
• Ultra-transparent materials that improve visual clarity.
• Exclusive and long-lasting treatments included.
• 3-year warrantyagainst manufacturing defects.

Quality, clarity and resistance guaranteed.

Can I choose the thickness of my lenses?

Of course. Our system will automatically recommend the most suitable index based on your prescription, but you can modify it and choose your preferred one. We work with all available indices:1.50, 1.60, 1.67 and 1.74.
During the process we will explain what each one means and which one is most suitable according to your prescription and the type of frame you have chosen.
In addition, our optician individually reviews each order. If he believes your choice won't be ideal or won't produce a perfect result, he will contact you to discuss it before manufacturing the lenses.

Do you offer progressive or multifocal lenses?

Yes, we offer both types of graduation:

• MONOFOCAL
• PROGRESSIVE

During the purchase process, you will clearly find the two available options.

Can I get prescription sunglasses?

Yes. You just need to select the prescription option during checkout. You'll be able to choose theglass color, he level of darkeningand if you want thempolarizedTo reduce glare and improve visual comfort. We custom-make them so you have sun protection and perfect vision at the same time.

2. About the Frames – Our Differentiating Values

What material are your mounts made of? Are they durable?

Our frames are made ofhigh-density acetate, a premium material that stands out for its strength, impeccable finish and ability to maintain its shape over time.
Each piece goes through a handcrafted process that includes:

• Manual cutting and polishing.
• Stabilization of the acetate to prevent deformation.
• Reinforced metal hinges for maximum durability.
• Quality controls at all stages.
  
  

They are designed to withstand the vibrant, urban pace of the neighborhood.RavalAnd, of course, your day-to-day life.

What does "Designer Design" inspired by the Raval mean?

At Raval Eyewear, each frame is a unique piece. OurDesignerIt is directly inspired by the soul of the Raval neighborhood: multicultural, creative, authentic and full of character.
The brand was born in Barcelona, ​​and each model reflects that urban, bold, and genuine spirit. We don't make generic glasses: we create pieces with personality.

How do I know if these glasses will suit my personal style?

Our collection is designed for people who seek authenticity, character, and design. We invite you to explore all the models: you'll find everything from reinterpreted classic shapes to bolder designs.

Are they lightweight and comfortable to wear all day?

Yes. Although our mounts have a robust and solid appearance, they are designed with theergonomics, he balance and the Prolonged comfort.
High-quality hinges and refined acetate allow for a comfortable fit even in daily use.

3. Purchase and Shipping Process

How long will it take for my prescription glasses to arrive?

The time depends on the lens manufacturing process.
Once ready, we perform a 24h Express Delivery so that you receive them as soon as possible.
Prescription glasses usually take a few days to be ready, and then they arrive within 24 hours.

What is the shipping cost?

The shipment is Free from €120.
For smaller orders, you will see the costs applied during the purchase, always transparent and without surprises.

How are the glasses packaged?

Your order will arrive in ouroriginal brand packagingwhich includes:

• Raval Eyewear Box.
  
  
• Custom/graffiti-coated saddle cover.
  
  
• High-quality microfiber suede.
  
  

An experience ofunboxingas carefully crafted as our glasses.

4. Returns and Warranty

Can I return prescription glasses if they don't fit or I don't like them?

Yes! We offer Easy Returns 30 Days.
In the case of prescription glasses —since they are a personalized product— special conditions may apply, but we will always help you to ensure your satisfaction.
Our goal is for you to be delighted with your purchase.

What warranty do the frames and lenses have?

Our frames are guaranteed against manufacturing defects. Carl Zeiss Vision lenses include 3-year warranty due to material or manufacturing defects. We want your experience to be perfect and long-lasting.

5. Payments and Security

Are payments on your website secure?

Yes. We use payment gateways 100% safe, fast and reliable All your information is protected and encrypted.

What payment methods do you accept?

We accept:

• Credit and debit cards.
  
  
• Deferred payment with PayPal and Klarna.
  
  
• Other electronic methods depending on availability in your country.