Don't panic. If something you want is sold out, just fill out our “Back in Stock” form and we’ll hit you up the moment it’s back.

Anywhere. Literally. We’ll ship your Raval gear to your cousin in Canada, your friend in Japan, or that mate in Australia who always asks for gifts. If it’s on Earth, we’ll get it there.

Here’s the deal: customs or import taxes are not included in the price. We can’t predict them, we can’t negotiate them, and we definitely can’t magic them away. If your order hits customs, it’s on the customer side.
We have no control over these charges and we can not specify a specific cost for each country.

Not yet, sorry. Right now, Weekends delivery is only available in our stores. But if you’re in a hurry, our fast shipping will make sure your package arrives as soon as possible.

If your order hasn’t left the warehouse yet, send us an email at info@ravaleyewear.com and we’ll hook you up with the new address. If it’s already shipped, you’ll need to hit up the carrier directly. Sorry, we can’t chase your package mid-flight

Returning your order is simple:

1. Contact us at info@ravaleyewear.com with your order number.
2. We will reply with the return instructions and the correct return address.
3. Send the item back within 14 days of receiving your order.
4. Once we receive and inspect the product, we will process your refund.
5. Your refund will be issued to your original payment method.

Yes. Please contact us before sending your return so we can provide you with the correct return address and ensure the process is handled as quickly as possible.

Unless the product is defective or we made an error with your order, the cost of return shipping is the customer's responsibility.

Changed your mind? No worries. You’ve got 14 days from delivery to return your order. Just make sure to contact our Customer Service first, don’t just toss it out the window (tempting, we know).

Once we receive your returned item, we will inspect it as soon as possible. If the return is approved, your refund will be processed immediately using your original payment method.

Please note that, depending on your bank or payment provider, it may take 2–5 business days for the refund to appear in your account.

No. We only accept returns for products that are unused, in perfect condition, and returned with their original packaging and accessories.

Yep. Made a last-minute switcheroo in your head? Shoot us an email at sales@ravaleyewear.com with what you want to change, and we’ll handle it. Easy peasy.

If you’ve had a change of heart, email sales@ravaleyewear.com and tell us to cancel. We’ll refund you within 24–48 hours via your original payment method.

Once it’s on its way though, it’s game over, you can’t cancel a box that’s already in transit (we wish we had superpowers too).

Heads up: personalized items, limited editions, or anything past the 14-day window are generally a no-go. That includes custom prescription glasses or non-prescription blue light glasses, they can’t be resold, so they can’t come back. Sorry, rules are rules.

Raval Eyewear reserves the right to reject returns communicated after the deadline and personalized products that could not serve a third party.

Absolutely. We answer messages, emails, DMs… all that.Just real people who actually care if your glasses arrive on time and look fire.

Barcelona. The city shapes everything we do, the pace, the visuals, the attitude, the sunlight. It’s in our DNA.

Yes. Whether you’re a concept store, optician, or boutique with taste, we’re open to it. We believe good partnerships start with conversation, not forms, so let's talk: info@ravaleyewear.com

Follow us, stalk us (politely), love us. That’s where the magic happens.

Some countries may have import taxes and customs costs, please check with local authorities. If the shipment of the package incurs customs duties and taxes, these will be borne by the customer. Please note that Raval Eyewear operates from the European Union. If the customer does not want to take care of customs fees, Raval Eyewear will not refund the amount of the order and will not take care of the package. It is important to provide a correct address and a contact telephone number. We do not accept P.O. Boxes. In some occasions, the U.S. Customs Authorities ask their citizens to provide their Social Security number to release the imported merchandise.

Taxes and duties included for orders to the UK. All orders sent to the UK include VAT costs, duties and customs fees. You will not have to pay any additional costs to receive your order in the United Kingdom.

1.- Debit or Credit Card. (Visa / MasterCard / Maestro)

2.- Pay-Pal

3.- Financing by Klarna.

Yes, payments through Klarna allow you to split the payment of your purchase 3 installments without interest, at 0% TAE. You will know immediately if your financing has been authorized.

Yes. We love working with retailers who understand our style, our values, and our pace. If you’re into strong design and real storytelling, we’ll probably get along. Visit our B2B page or contact us: info@ravaleyewear.com

Flexible. We know every store is different, and we’d rather adapt than force a one-size-fits-all rule.

Fast, simple, and headache-free. We keep communication clear and processes smooth, so you can focus on selling, not chasing boxes. You have all the info avaliable in the B2B page.

Absolutely. We’re into personality, creativity, and honest storytelling. Contact us!

Yes, we love bringing Raval energy into physical spaces. Let us know what are you thinking: info@ravaleyewear.com

You pitch the idea. We do a vibe check. If the vision aligns, we build something meaningful together.

Always. Special editions are where we let creativity run wild. Artists, designers, and visual minds are a core part of how we evolve. So let us know (info@ravaleyewear.com)

If you’re curious, proactive, slightly rebellious, and love eyewear. Yeah, we should talk.

Designers, marketers, photographers, storytellers… and hybrids we haven’t named yet. If you create, communicate, or question things, there’s probably space.

Send your portfolio, CV, or just a link that explains how your brain works to info@ravaleyewear.com. Surprise us (in a good way).

Fast-paced, collaborative, sometimes messy, always creative. Good vibes, strong opinions, and a serious relationship with coffee.

Sure. We love seeing your vision. If it feels fresh and honest, we’re already interested.

Yep. If it’s real, bold, and unapologetically Raval, we’re in. Community is part of the brand, not an afterthought.

Send it in. Who knows? Today it’s an idea, tomorrow your suggestion might become the next drop.