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1. Materials

What material are your glasses made of? Are they durable?

Our frames are made of high-density acetate, a premium material that stands out for its strength, impeccable finish and ability to maintain its shape over time.
Each piece goes through a handcrafted process that includes:

• Manual cutting and polishing.
• Stabilization of the acetate to prevent deformation.
• Reinforced metal hinges for maximum durability.
• Quality controls at all stages.

They are designed to withstand the vibrant, urban pace of the neighborhood.RavalAnd, of course, your day-to-day life.

2. Design

What does Designed inspired by The Raval mean?

At Raval Eyewear, each frame is a unique piece. OurDesign It is directly inspired by the soul of the Raval neighborhood: multicultural, creative, authentic and full of character.
The brand was born in Barcelona, ​​and each model reflects that urban, bold, and genuine spirit. We don't make generic glasses: we create pieces with personality.

How do I know if these glasses will suit my personal style?

Our collection is designed for people who seek authenticity, character, and design. We invite you to explore all the models: you'll find everything from reinterpreted classic shapes to bolder designs.

Are they lightweight and comfortable to wear all day?

Yes. Although our mounts have a robust and solid appearance, they are designed with theergonomics, he balance and the Prolonged comfort.
High-quality hinges and refined acetate allow for a comfortable fit even in daily use.

3. Purchase and Shipping Process

How long will it take for my prescription glasses to arrive?

The time depends on the lens manufacturing process.
Once ready, we perform a 24h Express Delivery so that you receive them as soon as possible.
Prescription glasses usually take a few days to be ready, and then they arrive within 24 hours.

What is the shipping cost?

The shipment is Free from €120.
For smaller orders, you will see the costs applied during the purchase, always transparent and without surprises.

How are the glasses packaged?

Your order will arrive in ouroriginal brand packagingwhich includes:

• Raval Eyewear Box.
  
  
• Custom/graffiti-coated saddle cover.
  
  
• High-quality microfiber suede.
  
  

An experience ofunboxingas carefully crafted as our glasses.

4. Returns and Warranty

Can I return prescription glasses if they don't fit or I don't like them?

Yes! We offer Easy Returns 30 Days.
In the case of prescription glasses —since they are a personalized product— special conditions may apply, but we will always help you to ensure your satisfaction.
Our goal is for you to be delighted with your purchase.

What warranty do the frames and lenses have?

Our frames are guaranteed against manufacturing defects. Carl Zeiss Vision lenses include 3-year warranty due to material or manufacturing defects. We want your experience to be perfect and long-lasting.

5. Payments and Security

Are payments on your website secure?

Yes. We use payment gateways 100% safe, fast and reliable All your information is protected and encrypted.

What payment methods do you accept?

We accept:

• Credit and debit cards.
  
  
• Deferred payment with PayPal and Klarna.
  
  
• Other electronic methods depending on availability in your country.